The AI Mortuary Receptionist

Your 24/7 Funeral Receptionist

(That Never Misses a Call)

Want to experience it for yourself?

+1 (850) 985-9838

See our AI Funeral receptionist in action with a quick test call or play the video below.

It's easy to get started

Blackstone AI® starts handling your admin in as little as 20 minutes

Connect to Your CRM

One-click integration with your current customer relationship management.

Customize It

Our onboarding specialist will set Blackstone AI® up with your office info and preferences.

Forward Your Calls

Forward calls from any phone system to your Blackstone AI® number.

Blackstone AI is the new way funeral home owners handle after hours or missed phone calls

Available 24/7. Doesn’t take

vacations or have bad days.

Save an average of $12,400/Month over a traditional

call center

Takes care of all scheduling, rescheduling, and cancellations

Can transfer back to you or

your office.

Integrates With What You Already Use

Blackstone AI® connects with popular funeral systems

You could be losing

$42K+

per month

in new patient production due

to missed calls.

The average funeral office misses 35% of their calls. Imagine how many of those calls are new patients ready to book an appointment.

Frequently Asked Questions

What exactly does Blackstone AI® do?

Blackstone AI® is an AI-powered assistant that answers calls, books appointments, responds to texts, verifies insurance, and routes messages—24/7. It supports your front desk or runs it entirely.

Can it handle after-hours and weekend calls?

Yes. Blackstone AI® runs 24/7 and handles overflow, after-hours, weekends, and even vacations.

Will it work with my Client Relationship Management?

Viva AI integrates with Dentrix, Eaglesoft, Open Dental, SoftDent, and more.

How does Blackstone AI® handle new vs. existing patients?

Blackstone AI® instantly greets new callers with tailored intake questions while recognizing existing families to provide compassionate, seamless support without repeating details

Is it HIPAA-compliant?

Absolutely. Blackstone AI® is HIPAA and SOC 2 compliant. Patient data is encrypted and secure.

What languages does it support?

Blackstone AI® currently supports English, Spanish, Portuguese, French, Italian, and German.

What kind of training is needed?

Every Blackstone AI® agent is custom-built around your business details, ensuring higher accuracy with no training required

Can I keep my existing phone number?

Yes. You can keep your number, get a new one, or use multiple to track marketing sources.

Is there a contract?

Blackstone AI® plans are flexible: 3-month or annual subscriptions. See no ROI in the first 90 days? Your money back is guaranteed.

Can I try it before committing?

Yes. You can book a live demo to see exactly how Blackstone AI works in your environment.

Every missed call is money — reclaim it today.